Love Machines: How AI is Changing Relationships

James Muldoon is a sociologist who writes about the changing nature of human-technology relationships. Love Machines: How Artificial Intelligence Is Transforming Our Relationships investigates how people form emotional attachments with large language models, including OpenAI’s ChatGPT and Anthropic’s Claude. Feeding the Machine: The Hidden Human Labor Powering A.I., co-written by fellow researchers Mark Graham and Callum Cant and based on more than a decade of fieldwork, follows Global South workers whose knowledge and labor are the basis of AI tools and assistants.
“A lot of people see artificial intelligence as something that is largely automated, frictionless, and just appears as a useful tool for us. But most of the human hours that go into making artificial intelligence possible are not done in labs in Google or OpenAI. The majority of the work is actually very piecemeal 'data annotation' work, which is outsourced to various locations in the Global South, everywhere from India to East Africa to the Philippines,” explains Muldoon.

Starring: Amy Goodman

Country: United States